Privacy Policy & AI Technology Disclosure

Our Commitment to Privacy

At West Pine Solutions, we prioritize your privacy and transparency. This policy explains how we handle your personal information, especially when using AI technologies like AI agents, including OpenClaw. We follow relevant privacy laws, such as Canada's PIPEDA and applicable provincial privacy legislation.

By using our services, you agree to these practices.

Scope and Covered Brands

This Privacy Policy applies to West Pine Solutions and all of its brands, divisions, and affiliated websites, including but not limited to:

WestPineAnalytics – WestPineAnalytics is a brand and operating division of West Pine Solutions. All content, services, and intellectual property associated with WestPineAnalytics are owned by and subject to the copyright of West Pine Solutions.
WestPineAnalytics.com – The website WestPineAnalytics.com is operated by West Pine Solutions. This Privacy Policy extends to and governs all data collection, usage, and hosting activities conducted through WestPineAnalytics.com.

Any reference to "West Pine Solutions," "we," "us," or "our" in this Privacy Policy includes WestPineAnalytics and any other brands or websites operated under the West Pine Solutions corporate umbrella.

Information We Collect

We collect only what's needed:

Contact details (e.g., name, email, phone)
Business data and processes for services like AI customization or reviews
Usage info from our site or tools (e.g., IP address, interactions)
Inputs to AI systems (e.g., queries or datasets)

We avoid sensitive data unless required and consented to.

How We Use Your Information

We use it to:

Provide services, including AI agent support and strategy
Research and create content with AI
Improve services via anonymized data
Communicate updates
Meet legal requirements

Our Use of AI Technologies

We use:

AI tools for analysis and strategy
Open-source LLMs for research and content, such as Moonshot/Kimi 2.5 and Anthropic Claude
Custom AI agents like OpenClaw
Third-party platforms for processing

These are provided as-is for your benefit, without third-party verification by us.

Privacy Considerations with AI

Be aware:

Data may process on external servers
Open-source tools may have fewer security guarantees
AI might retain inputs briefly
Third-party providers have their own policies—review them yourself
Some AI providers may process data outside Canada, including in the United States, subject to foreign laws

We don't use your data for unrelated AI training without consent.

Data Retention

We retain personal information only as long as necessary for the purposes described, or as required by law. AI interaction logs are typically retained for 90 days unless longer retention is requested.

Sharing Your Information

We share minimally:

With AI providers for services
Under confidentiality with partners
As legally required
In business transfers (with notice)

No selling of data.

Liability Disclaimer

We provide tools as-is and aren't liable for:

Risks from third-party AI, LLMs, or platforms
Open-source software issues
Breaches or vulnerabilities at provider levels
Inherent AI risks (e.g., data exposure)

Assess risks yourself; consider cyber insurance.

AI-Generated Content Disclaimer

IMPORTANT NOTICE REGARDING AI-GENERATED CONTENT ON WESTPINEANALYTICS.COM:

West Pine Solutions and its brands, including WestPineAnalytics, utilize artificial intelligence technologies to generate certain content, including but not limited to: dashboards, data visualizations, reports, analytical summaries, insights, recommendations, and other informational outputs displayed on WestPineAnalytics.com (collectively, "AI-Generated Content").

BY ACCESSING OR USING AI-GENERATED CONTENT, YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING:

1. No Warranty of Accuracy: AI-Generated Content is provided "AS IS" without any warranties, express or implied, including warranties of accuracy, completeness, reliability, or fitness for a particular purpose. AI systems may produce errors, hallucinations, or inaccuracies.

2. Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, WEST PINE SOLUTIONS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO AI-GENERATED CONTENT, INCLUDING BUT NOT LIMITED TO:

Business losses or lost profits
Loss of data or business interruption
Decisions made in reliance on AI-Generated Content
Errors, inaccuracies, or omissions in AI outputs
Any downstream consequences of using AI-generated analysis, reports, or recommendations

3. User Responsibility: Users are solely responsible for independently verifying any AI-Generated Content before making business, financial, legal, or other decisions. AI-Generated Content should not be relied upon as the sole basis for any significant decision.

4. No Professional Advice: AI-Generated Content does not constitute professional, legal, financial, medical, or other expert advice. Consult qualified professionals for matters requiring such expertise.

This disclaimer applies to all AI-Generated Content on WestPineAnalytics.com and any other West Pine Solutions platforms utilizing artificial intelligence for content generation.

Data Protection Measures

We focus on:

Pre-assess privacy risks
Minimize data shared with AI
Offer secure Canadian hosting for AI agents
Store generated data on encrypted servers based in Canada
Use encryption and access controls
Notify affected individuals and the Privacy Commissioner of significant breaches as required by PIPEDA

Your Rights

You can:

Access, correct, or delete data
Withdraw consent (may limit our ability to provide certain AI-powered services)

Children's Privacy

Our services are not intended for individuals under 18; we do not knowingly collect information from children.

Policy Changes

Updates posted with notice. Check "Last Updated" date below.

Questions About Privacy?

Email: privacy@westpinesolutions.ca

West Pine Solutions
Aurora, Ontario, Canada

Last Updated: March 2026